Pemberly Row Tall 7 Drawer Chest with 2 Locking Drawers and Garment Rod or Extra Storage in Chocolate Brown

Is it possible to give a negative stars? This whole item was a disaster from the beginning. My own fault I didn’t check pieces before starting to assemble. Broken pieces, not from transport, they were very obviously broken when packaging. Instructions are extremely poor. Quality is nonexistent. The only consistentency is the total junk aspect of the piece. I will NEVER order from this distributor again.

It is a fantastic looking dresser... HOWEVER, there were broken pieces as soon as I opened the box. We hired a professional assembler through Amazon who attempted to put it all together... the pre-drilled holes for the drawer rails weren't aligned making the drawers themselves unaligned. Many problems with the actual product. BUT I DO HAVE TO SAY: Maybe the one we received was faulty... AND I HAVE TO SAY: The Seller is excellent at working with us, gave us a full refund. I still love the dresser design and wish it had worked out. Hopefully, if you order this, yours won't arrive with broken boards and handles. Again, the Seller is wonderful!

POOR QUALITY! Purchased June 2019 for $250. Upon arrival it was damaged. I called right away and they did send replacement parts for free- took about two weeks before I could put this together. I put it together carefully, by hand (no power tools) and the unit was unstable from the beginning. This was used mostly by my GF who has been gentle on it, but with use over the short time we’ve had it it has become increasingly more unstable and is now just unusable. The handles are flimsy, the drawers are hard to open or close and the side cabinet doesn’t line up properly. Finally gave up on it and I’m tossing it. Sent an email to seller and manufacturer and am told due to time (9 months) no support is offered from either seller or manufacturer.Expect a low quality product with no future support if you purchase this!

My grandsons put this together for me. It took several hours for them to complete it, but it turned out good. I really like theMy grandsons put this together for me. They did a great job. Chest holds a lot and looks good. With TV sitting on top is a great height for watching in bed.

Very pretty design. We had better luck with all of the pieces actually being lettered correctly, and we also got everything we were supposed to get unlike some other reviews I had read, thankfully. I will say that it does take a long time to put together, even when working with a skilled contractor of 24+ yrs, like I did. He had to make a few minor adjustments., but for me & most people who aren’t as skilled, this could have been MAJOR, if I didn’t have him doing most of the work. Example: the 2 top locked drawers were put together exactly as they were supposed to be, and they wouldn’t open properly at the same time., so he had to remove the front piece and readjust it, that could have been way worse if he didn’t know what he was doing. The end result was nice, there was a few minor blemishes at the bottom, but cheap to replace if I wanna make it look better. Overall, I love it, and I’m satisfied, but just be ready to work because you will have to put EVERYTHING together piece by piece.P.S. Amazon, if you’re looking for a “professional assembler”, I have a guy who you would love! He put this together & I seen other reviews where customers mentioned hiring assemblers who couldn’t put it together.

This dresser, is a very nice looking dresser, but it has very weak wood and incompetent measurements. Now you're probably wondering why I'm saying incompetent measurements instead of saying incorrect measurements. Well the issue that I'm dealing with for the dresser that I have, has measurements that are off on a few items and that is causing the rest of the dresser to not function correctly and smoothly.The top two smaller drawers are drooping and are sitting on top of the first long drawer because the board that is supposed to support them is weak and dips in the middle. So not only are they now sitting on the top of the big drawer making it hard to open, but since they're drooping they cannot reach the locking point.Also one of the smaller drawers is sitting at least a centimeter out from the frame where it's supposed to be touching because the holes on the divider panel that goes to those smaller drawers has two sets of holes for the sliding mechanisms. One side is fine while the other is a centimeter further than the ones that are correct they are not symmetrical which is causing this process problem.The big door for this dresser has centimeter gap near the hinges because the hinges don't set right to the frame and so they have a jacked up looking non symmetrical looking dress door.Now to get to the incompetent part. I had taken this issue with the Hodeda headquarters to their customer service. Customer service was lovely.The H board that is defective was sent the same on all three the boards. The divider boards that they sent me to replace the one that's messed up have the same issue.Now during this whole process I'm doing very thorough emails that describ specifically what was wrong and sending very clear pictures. Now I understand that they might just have these parts in the warehouse, but to have me saying that there's a defective part SHOULD (the very word should doesn't mean it will happen) make you look at the rest of those parts to make sure there's not the same issue.So on the fourth try I talk to them in person and the lady who I talked to was very sweet and understanding and she herself was puzzled as to why it was coming back defective three times.So I don't really get an email saying what part they're sending me, but that they're sending me another replacement.Well I'm over at vacation and come back to find that they sent another full dresser. Now most people would be happy "Hey! Free dresser!", but I'm busy and it took me a while to put up this fresh dresser so I wasn't really all that happy. So before I take to making this whole dresser I looked at the measurements on that one as well. It had the same issues the board that's holding up the 2 tiny dresser drawers was flimsy (that's expected) so of course it's still gonna droop. The one drawer that sits out one centimeter will still sit out one centimeter because that divider board has that same messed up measurement on that one side like the others that've been sent. And the door will have a centimeter gap to the frame because the measurements are the same.So it's not a bad dresser in hindsight they just need a firmer board to hold up the 2 tiny dresser drawers correct measurements and this dresser will be completely fine. I mean I paid $200 something for this drawer only for it to not work and not be firm.

Style, price, capacity is good.Because of this quality is low, assembly is very time consuming, confusing and reworking.Packing is bad seller have to send me 3 top panels more or less all of them have damage.If this made by pine event rises the price of 25% it still a good choice

Must have some understanding of building these type of things. Took me me like 5 hours but I dont mind it's kinda fun putting everything together and DEFINITELY saves u money and it's not bad for the price!! USE A DRILL